At Haven & Mane, we believe in being transparent about our policies with all of our clients. If you have a question about any policy below, please feel free to contact our team.
We understand that unplanned challenges arise from time to time, and you may need to reschedule or cancel your reservation. As a courtesy, please make any changes as soon as you know you’ll be unable to keep your scheduled time. If you need to cancel or reschedule your reservation within 24 hours of your appointment, please reach out to us via phone call, and we'll gladly assist you with rescheduling (please do not message us on social media to cancel).
If you’re unable give us a 24-hour cancellation notice, we will apply a charge equal to 50% of your scheduled services. If you're unable to arrive for your appoint and supply no notice - we consider this a "No Show" and the full service price will be charged. While a credit card deposit is not needed to schedule, a credit card number is needed by our system to secure a reservation.
Late arrivals may result in limited services according to the time available or you may choose the option to reschedule. Our amazing hard-working stylist want to be available for your needs and the needs of all our guests. When a guest does not show up or cancels with no notice, another guest loses that opportunity to be seen. Thank you so much for being a valued customer and for your understanding.
At Haven & Mane, we believe in being transparent about our policies with all of our clients. If you have a question about any policy below, please feel free to contact our team.
We understand that unplanned challenges arise from time to time, and you may need to reschedule or cancel your reservation. As a courtesy, please make any changes as soon as you know you’ll be unable to keep your scheduled time. If you need to cancel or reschedule your reservation within 24 hours of your appointment, please reach out to us via phone call, and we'll gladly assist you with rescheduling (please do not message us on social media to cancel).
If you’re unable give us a 24-hour cancellation notice, we will apply a charge equal to 50% of your scheduled services. If you're unable to arrive for your appoint and supply no notice - we consider this a "No Show" and the full service price will be charged. While a credit card deposit is not needed to schedule, a credit card number is needed by our system to secure a reservation.
Late arrivals may result in limited services according to the time available or you may choose the option to reschedule. Our amazing hard-working stylist want to be available for your needs and the needs of all our guests. When a guest does not show up or cancels with no notice, another guest loses that opportunity to be seen. Thank you so much for being a valued customer and for your understanding.
